<Lelka> How long did it take
to you to come up with your recipes? Was it a process of trial
and error?
<Susan Morgan> It
took a few years to modify the recipes. Even now, we still need
to refresh our recipes depending on the consistency of our supplier's
product.
<Judiaann_PastryScoop> Do your cheesecakes
have a crust on the bottom?
<Susan Morgan> Yes,
but not a graham cracker crust. It tends to be a butter cookie
crust but varies with the cake flavoring and design. There are
many options.
<Roberson> Do you add any types of flavors
to your cheesecakes? If so, what flavors do you recommend?
<Susan Morgan> We
use, and I recommend, the best vanilla you can find. Don't skimp.
Yes, these days vanilla is pricey, but I promise, you can really
taste the difference.
<Judiaann_PastryScoop> People ask me
all the time how they can prevent a cheesecake from cracking.
Do you have any suggestions?
<Susan Morgan> Our
cheesecakes crack from time to time too, but baking them in a bain
marie (water bath) will certainly help eliminate the cracking.
If the cheesecake rises too fast, you will alter the texture
of the final product, making water an essential part of baking.
<Shelly> How do you make a cheesecake
sturdy enough to hold a sufficient amount of weight to construct
a wedding cake? How do you make a cheesecake with a regular cake
on the bottom?
<Susan Morgan> The
cheesecake recipe I have developed creates a sturdier than normal
cheesecake. Also, adding chocolate helps to firm up the cake.
Once you start constructing the tiers with dowels and pillars,
it all becomes a matter of physics!
<Lelka> How do you get your cheesecakes
so tall?
<Susan Morgan> The
height of our cheesecakes comes from stacking or layering them.
Sometimes we will double bake the cakes to achieve the desired
height. But keep in mind that great height can look great for
presentation's sake, yet look awkward served on a plate. Remember
to balance the height options.
<Marge> Do you double layer the cheesecake
like a regular cake? If so, do you put two cheesecakes right
on top of each other?
<Susan Morgan> The
layers vary depending on the cake and the client. One tier may
be cheesecake and the next may be our chocolate decadent cake
followed with another tier of cheesecake. Sometimes it is solely
tiers of cheesecake.
<Shelly> How do you make a regular cake
on the bottom and a cheesecake on top?
<Susan Morgan> Each
cake is a separate cake, meaning we bake each cake individually
and then layer them like you would any number of tiers on a wedding
cake.
<joshalow> How long can a cheesecake
be left at room temperature?
<Susan Morgan> A
cheesecake can be left out at room temperature for a limited
time- two to four hours indoors. The chocolate does help insulate
the cheesecake's core temperature and provide it with extra structural
support.
<Becky> What is the shelf life of your
cakes?
<Susan Morgan> The
cakes will keep eight days in the refrigerator. At room temperature,
a cheesecake can sit out two to four hours. However, I find the
flavor of a cheesecake to be best when served warm.
<Deborah> I love the colors and creative
designs of your cakes. I saw a spotlight featuring you on FoodTV
that showed you making one of your cheesecakes. It appears that
you have a special two-sided pan for your limoge cakes. Are these
pans custom made or retail?
<Susan Morgan> For
those of you who are unfamiliar, limoge pans are oval shaped
and usually come in a set of two. The limoge style pans we use
are bought in bulk from Wilton. The pans make for a better-baked
cheesecake. However, we usually stack the cheesecakes because
the pans are too short.
<Lelka> Susan, what pans work best for
cheesecakes?
<Susan Morgan> Loose
bottom pans, like springform pans, work well. But be sure to
watch out for water from your water bath seeping into your cake
batter!
<bronzi3> Do all the pans you use have
removable bottoms?
<Susan Morgan> No.
We try to use 3-inch deep pans, if possible.
<Guest155> Susan, do you use parchment
as a liner in the cheesecake pan
<Susan Morgan> I
find a parchment liner unnecessary simply because the butter
in the crust will loosen the cheesecake enough to properly unmold
it.
<Sandra> Is there anything special to
consider when adding decorative finishes with cheesecakes?
<Susan Morgan> Decorative
finishes should depend on a few key factors. First and foremost,
what your client wants in a cake. Other factors to consider are
design shapes, design colors, and the number of guests attending
the event.
<Deborah> You achieve such beautiful,
vibrant colors in your cakes. What type of coloring do you use?
<Susan Morgan> We
use paste colors because I find that powder colors are too dull.
I like my chocolate paper to be clear and colorful! As for the
actual coloring, it requires a keen eye to get those hot, sassy
looks!
<Deborah> Do you cover your chocolate
wrapped cakes with a layer of buttercream first? What type of
buttercream do you use?
<Susan Morgan> If
the cake is level and smooth, we do not use a buttercream base
at all. Otherwise, we use a white chocolate cream cheese buttercream
as a crumb coat before covering the cake with chocolate paper.
We use both Italian and Swiss buttercreams with a variety of
flavors. Visit www.elegantcheesecakes.com for
more details on our specialty cakes, flavors, and fillings.
<Ann> For the cheesecake wedding cakes,
what icing do you use as a buttercream? I used a cream cheese
frosting once, but within 24 hours, it began to slide off of
the cake. Any suggestions?
<Susan Morgan> For
cheesecake wedding cakes we use a classic Italian buttercream
or a sturdy ganache. As additional architectural support, we
use dowels.
<nichel> Are your flowers made from chocolate
as well? How do they react to the heat of summer?
<Susan Morgan> All
of our cake adornments are made from chocolate. Because heat
and chocolate do not work well together, flowers and other decorations
are kept in a temperature-controlled environment, out of the
sun. All things considered, they do hold up fairly well.
<kim> What type of chocolate do you use?
Do you ever use candy coating?
<Susan Morgan> We
use only Callebaut chocolate. We use chocolate candy coating
when writing on a cake to prevent possible chocolate bloom.
<Judiaann_PastryScoop> For a list of
chocolate companies, check out the "Chocolate Chart" in
the LOOK IT UP section of PastryScoop.com.
<nichel> How much chocolate do you use
in a week?
<Susan Morgan> We
purchase 20 cases of chocolate at a time and go through it quickly.
We use it in our buttercreams and ganaches as well as in our
chocolate paper.
<Becky> Does the white chocolate paper
that you use have the same consistency as fondant?
<Susan Morgan> Actually,
I have never worked with fondant, but I am told that the consistency
of the two is very similar.
<Judiaann_PastryScoop> How do you get
your chocolate paper to shine?
<Susan Morgan> The
shine comes from a product we apply known as pearl dust or luster
dust.
<joshalow> Does your chocolate paper
sweat like fondant during and after refrigeration?
<Susan Morgan> Yes,
it does sweat. I suggest keeping your covered cakes wrapped tightly
with plastic or in airtight boxes to win the sweat wars!
<jmt> What do you use to roll the chocolate
paper out on? What do you use to prevent sticking?
<Susan Morgan> We
use sheeters to roll the chocolate paper, and fortunately it
does not have a tendency to stick.
<jmt> Without a sheeter, how would you
roll out chocolate paper? (Unfortunately I can't afford one yet!)
<Susan Morgan> To
roll out chocolate paper by hand, use a rolling pin (no confectioner's
sugar necessary), or if you have one, a pasta machine.
<Marge> Does chocolate paper stay pliable,
or does it tend to get hard?
<Susan Morgan> Depending
on your location, you can alter the texture of the chocolate
plastic you make. Use less corn syrup in hotter, humid areas
so the paper will be stiffer and hold up better.
<Christine> What medium do you use to
pipe designs on the chocolate paper?
<Susan Morgan> We
use chocolate and buttercream to pipe the borders of the cake.
<Marge> I have used chocolate paper for
specific cake decorations but find when I attach it to a cake
and refrigerate it, the adornments will fall off once I bring
the cake to room temperature. Any suggestions?
<Susan Morgan> Be
sure to glue the adornments to the cake with royal icing or adhere
heavier decorations with toothpicks. Remember to also remind
the servers at the event that there are toothpicks in the cake!
<Marge> I have a hard time keeping chocolate
from not getting hard when piping. What is your strategy? Do
you keep making piping bags, filling them with chocolate and
piping as fast as you can?
<Susan Morgan> Try
using a heating pad to keep your piping chocolate warm and cooperative!
<Steve> What is the average time to bake,
assemble, and finish a wedding cake?
<Susan Morgan> Approximately
15 hours, depending of course on the intricacy of the finishing
touches. However, because we do bake and assemble many cakes
at a time, many processes are lumped together, and we are able
to save some time within certain steps.
<Lelka> What is the typical process when
making a cake?
<Susan Morgan> We
bake our cakes first, then chill the cakes. Next we cover the
cakes with a simple finish of buttercream and chocolate paper
and chill them again. To complete the cakes, we add the necessary
adornments and chill until delivery.
<nichel> How far in advance do you make
the cheesecakes? How do you ship your cheesecakes?
<Susan Morgan> We
make our cheesecakes weekly. They stay fresh for two weeks before
they begin to dry out. In general, we make the cheesecakes on
Wednesday for weekend events. Transportation requires the utmost
care and attention. Depending on the cake and the distance, we
will travel with the cake to the site to be sure that all finishing
touches are perfect. When we are shipping a cheesecake for mail
order, we pack the cake in foam prior to freezing so it is not
exposed to air flow or susceptible to freezer burn. For very
large wedding cakes or very special events, we will ship the
cake with dry ice.
<Kim> How many cakes do you typically
create and transport in a week?
<Susan Morgan> We
generally produce four to eight wedding cakes in a weekend in
addition to other theme cakes for special events. We ship items
from our site daily to all corners of the country!
<dawnd> How many people work at Elegant
Cheese Cakes? Where do you find your employees?
<Susan Morgan> We
are a small crew of five steady gals who have been a team for
many years. When I first opened I hired local gals who had great
attitudes- some artistic and some consistently great workers
who love the business. We have been together ever since.
<Lelka> Where did you learn to design
and decorate?
<Susan Morgan> I
am self-taught. As a design team, we often feed off of textures
in fabrics as well as nature for inspiration.
<Lelka> Because you are self taught,
how long did it take for you to improve on your skills?
<Susan Morgan> I've
been at this for over 17 years, but it took two years of serious
practice before I actually felt that what I was creating was
worthy. However, I was always an artsy painter and certainly
consider myself a creative person, so in reality this is just
candy work for me!
<nichel> Any suggestions for beginners
as to books, recipes, classes?
<Susan Morgan> Nicholas
Lodge seems to be a good source for cake decorating books and
tools. He also teaches classes to develop decorating skills and
techniques. I actually took one of his classes 14 years ago!
At some point down the road, I will teach classes, but right
now I have a young son and husband that need some of my time
too! Until then, email me with your specs, and I will update
you when we have concrete dates and plans for such classes.
<Judiaann_PastryScoop> Also, I should
mention that we have Tina Prestia joining us on this chat. She
can tell you about pastry classes offered at The French Culinary
Institute in NYC. Part of the program teaches chocolate plastic/paper
in the wedding cake section.
<TinaFCI> For those of you interested
getting into any aspect of the industry, The FCI offers professional
Classic Pastry Arts classes that are either 6 or 9 month programs.
We also have a shorter class called the Essentials of Pastry
designed for the serious amateur.
To get more information on The FCI's program's and classes,
log onto their website at www.frenchculinary.com or
call 1-888-FCI-CHEF.
<Judiaann_PastryScoop> PastryScoop.com
also organizes conferences that teach short, two-hour workshops
on topics such as wedding cakes. Our next conference is Sunday,
October 17th and will take place at The FCI in NYC.
<Steve> I have always considered starting
a business, but never seem to find the time to perfect my skills
as much as I would like before starting.
<Susan Morgan> My
advice to you is that you cannot sell a product that looks like
elementary school work. It's best to perfect your product first,
then market yourself. Otherwise, people and the industry will
have a lower opinion of your skill and your product. Top notch
only! We strive to be different, but we also cater to people
who want a clever cake and are willing to pay for the best.
<Judiaann_PastryScoop> I agree with Susan.
Especially when making someone else's wedding cake, it's important
not to take too many risks without practicing first. I suggest
making beautiful birthday cakes or smaller tiered cakes for showers,
etc. When you get the hang of it, go for the big stuff!
<dianne02> How did you start your business?
<Susan Morgan> I
started at home like everyone else. Then I moved to a caterer's
kitchen while I submitted all of the legal paperwork. Once all
of the documents went through, I set up shop in my own studio-showroom
and kitchen in a commercial district of Half Moon Bay.
<Judiaann_PastryScoop> Do you have any
upcoming appearances that you'd like to share with our members?
I know that you were recently featured on FoodTV.
<Susan Morgan> We
will be on FoodTV's TOP 5 segment of Designer Dessert on July
2 nd and 3 rd as well as July 10 th and 11 th .
<Lelka> What did you do for a living
before Elegant Cheese Cakes?
<Susan Morgan> I
was in sales for Kimberly Clark but was always an artsy entrepreneur
type of gal!
<Lelka> Are you a ICES member?
<Susan Morgan> I
am not a ICES member, but I do occasionally go to trade meetings.
Lately, I seem to have less time to network as I spend the majority
of my time creating!
<nichel> How do you feel about decorators
replicating your cakes?
<Susan Morgan> I
think that we, as an industry of cake designers and decorators,
should stay within our own individual styles. In my opinion,
it lacks creativity to copy. For those of you that crave to be
independent designers, my advice is to stay focused on your own
design thoughts and create your own niche in the industry ¾ there
is plenty of room for passionate individuals with talent! If
you are truly interested, you have what it takes to make your
own statement!
<Judiaann_PastryScoop> Unfortunately,
our time with Susan Morgan is up. Thank you Susan for sharing
so many wonderful tips and suggestions with our members!
<Susan Morgan> Thank
you for having me ¾ I had a great time. If you have any
other questions or need for help, you are free to email me at susan@elegantcheesecakes.com.
I'll help whenever and wherever I can!
<Judiaann_PastryScoop> A transcript of
this chat in addition to the other online chats from our summer
wedding cake series will be available in July. For access to
previous chat series transcripts, click on the "Conference & Events" section
on the navigation bar on www.pastryscoop.com.
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